Management Consulting

Why You Need Our Services . . .

In today’s uncertain business climate and declining stock market, top management  must be willing to take the necessary steps to ensure the ongoing viability of their respective organizations.  To do this, top managers must be equipped with current information about their organization’s people – their skills, their values, and their business ethics.  They also must be able to measure human behavior, motivation, attitudes, performance and work processes – for it is impossible to manage what you cannot measure.  J. S. Evans Consulting has helped other organizations with these important issues and can provide this same type of assistance for yours.   

Organizational Climate Survey & Planned Strategic Change Program

This program focuses on:

1. providing a comprehensive assessment of the organization's current culture and human behavior processes - accomplished by conducting a series of individual and focus group interviews with all levels of managers and employees in the organization
2. developing a strategy for implementing needed organizational changes to support strategic objectives
3. implementing these positive changes to facilitate greater organizational effectiveness
4. measuring the effects of implementing these changes over several months using a series of reliable and validated assessment instruments

This program is designed to establish a “read” on the organization’s people, its climate, and its culture – based on confidential interviews and validated assessment instruments.  It includes gathering data on the following individual and organizational factors and feeding this information back to management:

• employee motivation issues
• job satisfaction of employees
• work attitudes and morale
• communication patterns and processes
• compensation (pay and benefits) issues
• work values for all levels of personnel
• performance issues
• supervision of employees
• trust and loyalty issues
• working conditions of employees

This program also focuses on:

• identifying the reasons why work processes and communications may break down between managers supervisors, and operatives
• identifying potentially vulnerable areas on the human capital side of the business
• formulating a strategy to eliminate these vulnerabilities while capitalizing on the strengths of the organization

Business Ethics

Ethical behavior within organizations is a critical bottom-line issue.  Investors demand this type of behavior and have a right to expect it.  As we have seen recently, unethical behavior by managers or employees can severely damage or even destroy an organization.  Ethical behavior must start at the top in any organization and flow downward throughout the entire organization.  J. S. Evans Consulting is equipped to help your organization deal with ethical principles and accepted standards of behavior for your managers and employees.  Our services include:

• “one-on-one” coaching sessions
• interactive group workshops

Some of the topical areas covered include the following:

• ethical intensity - the importance of ethical decisions
• consequences resulting from  unethical decisions
• social consensus, political, and legal fall-out
• dealing with people affected by unethical decisions
• costs associated with unethical behavior
• honesty and fairness in business dealings
• consequences associated with lying and distortion
• immoral and amoral management practices
• personal values - the driving force of ethical behavior
• practicing ethical behavior in the workplace
• developing and embracing a code of ethics

J. S. Evans Consulting believes that a strong adherence to a code of ethics in the workplace is vital for these reasons:

• to help employees identify what their organization recognizes as ethical business practices
• to provide a means to ensure that actions and decisions made by all levels of employees embrace fair, honest, legal, and ethical behaviors
• to avoid any misunderstandings among managers and employees about what is right and wrong
• to avoid inconsistencies in decision making caused by an organizational reward system that appears to reward unethical behavior

Leadership Development

A program designed to help your managers and supervisors increase their leadership effectiveness by helping them understand and capitalize on their specific leadership styles.  We use two of the world’s most valid and reliable assessment instruments – the Myers-Briggs Type Indicator (MBTI) and the Fundamental Interpersonal Relations Orientation-Behavior (FIRO-B) to explore key aspects of personality and behavior in such areas as: problem solving, communication, decision making, and interpersonal relations – the components of effective leadership.

Manager and Supervisor Skills Development

Designed to teach or reinforce many of the skills needed to become a successful manager or supervisor such as: delegating tasks, motivating employees, managing performance, building effective teams, establishing effective communication processes, and learning about commonly used strategies for planning, organizing, leading and controlling.  

Coaching Program for Managers and Supervisors

Personal “one-on-one” coaching provided for managers and supervisors to help them with strategic and operational planning, decision making, employee performance, and overall work processes. Also addressed are a variety of employee human behavioral issues such as: handling conflict, dealing with bad attitudes, drops in performance, poor morale, work stress, and job dissatisfaction.

Team Building

Focuses on helping employees learn how to work more  effectively together to increase their performance – and experience the value and benefits derived from the teamwork process.  This is accomplished through an approach that utilizes experiential and interactive exercises. 

Performance Management

Designed to optimize the skills and competencies of your managers and employees to achieve the desired results of the organization.  This is accomplished by identifying various performance objectives, assessing individual skills and competencies that will lead to the attainment of these objectives, and finally implementing the metrics to effectively manage performance in your organization.